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public:coop-mail:3rd-party-config [2018/09/20 15:14]
scott.leslie ↷ Page moved and renamed from public:coop-mail-config to public:coop-mail:3rd-party-config 		public:coop-mail:3rd-party-config [2024/05/08 22:04] (current)
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 +Below is information for libraries who get their email via the Co-op. Users are able to connect either via the provided webmail interface or else using a 3rd party client. Please note: the Co-op is only able to provide limited support for 3rd party clients, and the webmail interface is provided "as is."
  
 +==== Webmail ====
 +To access your mail via the web, users should go to:
 +https://webmail.libraries.coop/
 +
 + 
 +Your username is your full email address, usually:
 +firstname.lastname@_DOMAIN_
 +
 +Note you MUST include the full domain with your username. 
 +
 +==== Identities ====
 +
 +Configure the identities associated with your account in [[https://webmail.libraries.coop/services/prefs.php?app=imp&group=identities|Preferences -> Mail -> Personal Information]]
 +
 +<note important>Ensure that the "Default Identity" is filled out with values if it is selected as default. Otherwise, fields like signature will not be configurable.</note>
 +
 +
 +==== 3rd Party Mail Client ====
 +In order to access your email via some other mail client, you will need to use the following settings:
 +
 +
 +<WRAP center round box 60%>
 +__Incoming Mail Server__ 
 + 
 +Host: mail.libraries.coop  \\
 +Protocol: IMAP  \\
 +TLS: StartTLS required  \\
 +Port: 143 (optionally port 993 with pure SSL)  \\
 +
 +As with webmail, your new username will be your full email address, usually firstname.lastname@_DOMAIN_
 +
 +You MUST include the full domain with your username.
 +</WRAP>
 +
 +
 + 
 +
 +POP3 service has been discontinued, you must use IMAP.
 +<WRAP center round box 60%>
 +
 +__Outgoing Mail Server__
 +
 +Host: mail.libraries.coop \\
 +Protocol: SMTP \\
 +Port: 587  \\
 +SSL/TLS/StartTLS: StartTLS required \\
 +SMTP AUTH: supported, use LOGIN/PLAIN method \\
 +</WRAP>
 +
 +Below is a video done by Coop Support demonstrating configuration of Thunderbird for use with the Co-op mail servers. Thunderbird is only one of many possible third party clients. No endorsement or recommendation is intended, and the Co-op mail servers should work with any standards-based IMAP client.
 +
 +
 +{{url>https://www.youtube.com/embed/2FEh7HNPUy4?rel=0&vq=hd720|Video}}
 +
 +Here is a brief set of instructions on [[public:outlook-mac-mail-settings|configuring Mac Mail with the Co-op mail servers.]]
 +==== Got Problems? ====
 +If you have problems with your email account, please use another email service to contact us at sysop@bc.libraries.coop, including your username
 +and webmail URL.
public/coop-mail/3rd-party-config.txt · Last modified: 2024/05/08 22:04 (external edit)

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