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--- public:news [2024/04/03 16:50]
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+++ public:news [2024/04/08 17:28]
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+//Updated April 8, 2024//
+<html>
+<span style="color:green;font-size:150%;"><strong>BC Libraries Cooperative Support Advisory – Support Closure</strong></span></html>
+Co-op Support will be closed on **Wednesday April 17 & Thursday April 18th** while staff participate in an important Co-op staff meeting. Regular support will resume Friday, April 19th 2024.
+Emergency telephone support is available. If you are unable to access Evergreen, your LibPress site is down, or authentication of 3rd party services is down please call us at 1-888-848-9250 and select option 9 to be connected to an on-call tech.
+All other support inquiries will be followed up on Friday, April 19th.
 //Updated April 3, 2024//
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 The Co-op recently announced plans to move all operations from our physical hardware to new cloud based servers.  See the announcement here - https://bc.libraries.coop/news/moving-servers/
-What does this mean for Sitka & Sitka’s Evergreen?
+**What does this mean for Sitka & Sitka’s Evergreen?**
 Moving 15 years worth of technology and services is a big job, especially as we aim to do so with little-to-no interruptions of service. Many of the Co-op's technical efforts will be focused on the cloud migration so we will not be upgrading Sitka’s Evergreen this year. Our next upgrade will be scheduled for late Spring 2025.

BC Libraries Coop wiki