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techadmin:changerequest [2014/05/22 17:24] rjohnson [Email] |
techadmin:changerequest [2014/05/22 17:33] rjohnson [SysOp: Change Request & Problem Reporting Process] |
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As of March 2014, the system administrators are trying to track all changes needed, so that we don't lose things. This page attempts to capture the processes and available options, but is by no means anywhere even near complete. Templates are here to help include all the parts of a request needed. | As of March 2014, the system administrators are trying to track all changes needed, so that we don't lose things. This page attempts to capture the processes and available options, but is by no means anywhere even near complete. Templates are here to help include all the parts of a request needed. | ||
- | <note warning> | + | <note warning> |
==== General ==== | ==== General ==== | ||
For all entries here, unless otherwise noted, please either email [[sysop@bc.libraries.coop]], | For all entries here, unless otherwise noted, please either email [[sysop@bc.libraries.coop]], | ||
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==== Email (New accounts/ | ==== Email (New accounts/ | ||
* Subject: '' | * Subject: '' | ||
- | === Example === | + | === Example |
> To: sysop@bc.libraries.coop | > To: sysop@bc.libraries.coop | ||
- | > Subject: Email: New account: bart.simpson@springfield.mi.us.libraries.coop | + | > Subject: Email: New account: bart.simpson@springfield.or.us.libraries.coop |
> | > | ||
> Bart is working for the library this summer to redesign our webpage. | > Bart is working for the library this summer to redesign our webpage. | ||
- | > Please create an email account for him in our domain. | + | > Please create an email account for him under our domain. |
- | > | + | > |
+ | > Name: Bart Simpson | ||
+ | > Email: bart.simpson@springfield.or.us.libraries.coop | ||
+ | === Example #2 === | ||
+ | > To: sysop@bc.libraries.coop | ||
+ | > Subject: Email: New alias: webmaster@springfield.or.us.libraries.coop | ||
+ | > | ||
+ | > We'd like a generic address to forward to the librarian instead of putting Bart's name on the website. | ||
+ | > | ||
+ | > Email: webmaster@springfield.or.us.libraries.coop | ||
+ | > Forward to: martha@springfield.or.us.libraries.coop | ||
==== Email (Problems) ==== | ==== Email (Problems) ==== |