This shows you the differences between two versions of the page.
public:coop-mail:password-reset [2018/09/20 18:53] kevin.woolley [What to do if you don't have an alternate account set up and have lost your account/worry it has been compromised?] |
public:coop-mail:password-reset [2024/05/09 05:04] |
||
---|---|---|---|
Line 1: | Line 1: | ||
- | ====== Resetting Your Password ====== | ||
- | |||
- | Withe email provided by the Co-op, passwords must be reset via the webmail interface at webmail.libraries.coop | ||
- | |||
- | ===== Setting Up Alternate Email to Reset/ | ||
- | Once you have a co-op email account, you should configure it with an alternate account that can be used to recover/ | ||
- | |||
- | {{ : | ||
- | |||
- | Once on the Global Preferences page, select " | ||
- | |||
- | {{ : | ||
- | |||
- | and then on the resulting page, enter a secret question and answer and an alternate email address to use to recover this account (e.g. a home email account or something other than THIS account.) | ||
- | |||
- | {{ : | ||
- | |||
- | ===== Resetting Password if you still know it and can log in ===== | ||
- | If you still have your password but want to reset it, log in at webmail.libraries.coop, | ||
- | |||
- | {{ : | ||
- | |||
- | Once you've got to this page, simply enter your old and new password. Do try to use passwords longer than 6 characters and that have a mix of lower and upper case and none-alphabetic symbols. Do not use information like your middle name or other easily guessable details. | ||
- | |||
- | {{ : | ||
- | |||
- | ===== What to do if you don't have an alternate account set up and have lost your account/ | ||
- | |||
- | In the case you have not set up an alternate account to recover/ | ||
- | |||