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public:nnels:etext:pa-communications [2020/11/19 21:10] rachel.osolen |
public:nnels:etext:pa-communications [2022/04/29 19:09] rachel.osolen [Modes of Communication for Production Assistants] |
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====== Communication Guidelines for PA's and Supervisor ====== | ====== Communication Guidelines for PA's and Supervisor ====== | ||
- | The Supervisor (Production Coordinator) | + | This page summarizes the communication guidelines for Production Assistants (PA's) and the Supervisor (Production Coordinator.) Please |
- | Along with this online orientation documentation, the Production Coordinator will also arrange additional support via email, phone, or video chat throughout the training process. | + | During training, the Production Coordinator will conduct regular checkins with the Production Assistant to see how production work for a specific title is going. This can include direct emails, or messages within RT. |
+ | |||
+ | Along with this wiki, the Production Coordinator will also arrange additional support via email, phone, or video chat throughout the training process. | ||
This additional support will last the first 2 months of employment, after which the employee will be expected to work more independently. | This additional support will last the first 2 months of employment, after which the employee will be expected to work more independently. | ||
- | All production related | + | After training is complete, the Production Assistant will continue to make regular check-ins on progress. This will include direct comments in the RT ticket of a book to see how progress is coming, general emails to check in on overall performance, |
- | Communications around a specific title can also be posted directly | + | If there are special circumstances, |
- | After training is complete, the Production | + | The Production |
- | If there are special | + | < |
+ | |||
+ | ===== Modes of Communication for Production Assistants ===== | ||
+ | |||
+ | '' | ||
+ | * file issues | ||
+ | * feedback from Production Coordinator | ||
+ | * questions relating directly to feedback | ||
+ | * notes on language, or other special | ||
+ | * Draft tweets for highlighting the book on the NNELS Twitter | ||
+ | |||
+ | < | ||
+ | |||
+ | '' | ||
+ | * Formatting | ||
+ | * Clarification on wiki documentation | ||
+ | * Workflow | ||
+ | |||
+ | < | ||
+ | |||
+ | All **Alt-text** related questions are to be posted in the [[public: | ||
+ | |||
+ | <note tip>If you have any doubt on how to do something, post a question on the Q&A for clarification. This saves time and helps other PA's who may have the same question.</ | ||
+ | |||
+ | '' | ||
+ | * Administration (meetings, payroll, etc.) | ||
+ | * Personal issues that impact performance (illness, family crisis, etc.) | ||
+ | * Special Projects | ||
+ | |||
+ | < | ||
+ | |||
+ | |||
+ | [[public: | ||
- | The Production Coordinator can also make time for phone or video calls depending on the nature of the situation. This will only occur if the nature of the question or issue requires this additional support. | ||