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public:nnels:mp3todaisy:batch-mode [2023/07/12 20:17]
rachel.osolen [Common Errors and Solutions] 		public:nnels:mp3todaisy:batch-mode [2024/05/09 05:04] (current)
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   * Select ''Turn on Batch Mode''. Same steps as above.   * Select ''Turn on Batch Mode''. Same steps as above.
   * Open the title you wish to export   * Open the title you wish to export
-  * On the main title page, select ''Export Project'' +  * On the main title page, select ''Export Project''. Go to [[public:nnels:mp3todaisy:exporting_a_book|Export Project]] for more details.
-  * Export the project. Go to Export Project for more details.+
   * Just like with sideloading, the title will say it is done fairly quickly and let you know it was added to your jobs list.   * Just like with sideloading, the title will say it is done fairly quickly and let you know it was added to your jobs list.
   * Select Return to Project   * Select Return to Project
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   * Make note of the title and error   * Make note of the title and error
   * Select ''Okay''   * Select ''Okay''
-  * Pressing the ''Okay'' button dismisses the errors, removed the title from the batch, and you will be taken to the ''Welcome Page''.+  * Pressing the ''Okay'' button dismisses the errors, removes the title from the batch, and you will be taken to the ''Welcome Page'' 
 +  * All the titles are now imported except the ones with errors. 
 +  * Email the title and error to the Production Coordinator
  
-The following sections will tell you how to manage and report different types of error in Batch Mode.+The following sections will tell you how to manage and report different types of common errors in Batch Mode. 
 + 
 +<note>If the you receive and error that is not covered below, please email the Production Coordinator with the error message, title, and steps that lead to the error.</note>
 =====Common Errors and Solutions===== =====Common Errors and Solutions=====
 +
 +In this section, you will find two common errors that can be fixed on the user end, as well as what to do if you get stuck in Batch Mode. You do not need to email the Production Coordinator when you get these errors.
  
 If the error is ''Cannot find record. Confirm the URL is to the book record page.'' do the following: If the error is ''Cannot find record. Confirm the URL is to the book record page.'' do the following:
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   * manually search for the title and copy the updated URL   * manually search for the title and copy the updated URL
   * Use this new URL to Sideload the title   * Use this new URL to Sideload the title
 +
 +The following is a video for how to deal with the ''Cannot find record Error'':
 +
 +{{:public:nnels:mp3todaisy:cannot_find_record_error_cop_120723.mp4|Cannot find record Error}}
  
 If the error is ''# MP3 versions found. Please use the direct download URL to add this book'' do the following: If the error is ''# MP3 versions found. Please use the direct download URL to add this book'' do the following:
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      * Either MP3 on the record page will work, as they are duplicates      * Either MP3 on the record page will work, as they are duplicates
      * Remember, you will have to update the Metadata for these ones      * Remember, you will have to update the Metadata for these ones
 +
 +The following is a tutorial on how to deal with the ''# MP3 Version found Error'':
 +
 +{{:public:nnels:mp3todaisy:muliple_mp3_found_error_cop_130723.mp4|# MP3 Version found Error}}
 +
 +If the error is: ''Error: Failure, the server said: NoSuchKeyThe specified key does not exist (followed by directory and file name)'' do the following:
 +  * Make note of the full error message
 +  * Report to the Production Coordinator
 +  * Select ''Okay'' and the rest of the Batch should continue
  
 <note>If there are any other error messages that have an ''Okay'' button that are not listed above report this issue to the Production Coordinator. Please make sure to include the title and error message.</note> <note>If there are any other error messages that have an ''Okay'' button that are not listed above report this issue to the Production Coordinator. Please make sure to include the title and error message.</note>
public/nnels/mp3todaisy/batch-mode.1689193034.txt.gz · Last modified: 2023/07/12 20:17 by rachel.osolen

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