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public:nnels:mp3todaisy:batch-mode [2023/07/13 14:59]
rachel.osolen [Common Errors and Solutions] 		public:nnels:mp3todaisy:batch-mode [2024/05/09 05:04] (current)
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   * Make note of the title and error   * Make note of the title and error
   * Select ''Okay''   * Select ''Okay''
-  * Pressing the ''Okay'' button dismisses the errors, removed the title from the batch, and you will be taken to the ''Welcome Page''.+  * Pressing the ''Okay'' button dismisses the errors, removes the title from the batch, and you will be taken to the ''Welcome Page'' 
 +  * All the titles are now imported except the ones with errors. 
 +  * Email the title and error to the Production Coordinator
  
-The following sections will tell you how to manage and report different types of error in Batch Mode.+The following sections will tell you how to manage and report different types of common errors in Batch Mode. 
 + 
 +<note>If the you receive and error that is not covered below, please email the Production Coordinator with the error message, title, and steps that lead to the error.</note>
 =====Common Errors and Solutions===== =====Common Errors and Solutions=====
  
-In this section, you will find two common errors that can be fixed on the user end, as well as what to do if you get stuck in Batch Mode.+In this section, you will find two common errors that can be fixed on the user end, as well as what to do if you get stuck in Batch Mode. You do not need to email the Production Coordinator when you get these errors.
  
 If the error is ''Cannot find record. Confirm the URL is to the book record page.'' do the following: If the error is ''Cannot find record. Confirm the URL is to the book record page.'' do the following:
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      * Either MP3 on the record page will work, as they are duplicates      * Either MP3 on the record page will work, as they are duplicates
      * Remember, you will have to update the Metadata for these ones      * Remember, you will have to update the Metadata for these ones
- 
-<note>If there are any other error messages that have an ''Okay'' button that are not listed above report this issue to the Production Coordinator. Please make sure to include the title and error message.</note> 
  
 The following is a tutorial on how to deal with the ''# MP3 Version found Error'': The following is a tutorial on how to deal with the ''# MP3 Version found Error'':
  
 {{:public:nnels:mp3todaisy:muliple_mp3_found_error_cop_130723.mp4|# MP3 Version found Error}} {{:public:nnels:mp3todaisy:muliple_mp3_found_error_cop_130723.mp4|# MP3 Version found Error}}
 +
 +If the error is: ''Error: Failure, the server said: NoSuchKeyThe specified key does not exist (followed by directory and file name)'' do the following:
 +  * Make note of the full error message
 +  * Report to the Production Coordinator
 +  * Select ''Okay'' and the rest of the Batch should continue
 +
 +<note>If there are any other error messages that have an ''Okay'' button that are not listed above report this issue to the Production Coordinator. Please make sure to include the title and error message.</note>
  
 <note>The most recent listing of errors is available to the Developer. If you dismiss the errors and realize you missed making note, report the issue to the Production Coordinator before running another batch.</note> <note>The most recent listing of errors is available to the Developer. If you dismiss the errors and realize you missed making note, report the issue to the Production Coordinator before running another batch.</note>
public/nnels/mp3todaisy/batch-mode.1689260341.txt.gz · Last modified: 2023/07/13 14:59 by rachel.osolen

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