This is an old revision of the document!
Restart a Failed Batch
This section only appears if there are items that have been added to a batch.
If Batch Mode gets stuck, and you can successfully select the Cancel button and go the the Welcome Page, you will need to restart the failed batch to remove the title that caused the error.
If you where unable to cancel the title, then you will need to select the
Report Stuck Job link below the Cancel button on the Batch Mode page. Go to When Cancel Button is Stuck for instructions.
In this section, there is a checkbox labeled: Report Issue to Developer. This is checked by default and will send a report to the Developer and Production Coordinator so the issue can be checked as to what caused the job to fail.
To Reset a Failed Batch:
- Ensure the checkbox for
Report Issue to Developeris selected - Enter the error message and any additional details into the
Detailstext box. - Select the
Restart Batchbutton - The job will be removed from your list and the batch will restart
If the Report Issue to Developer checkbox is unchecked, the batch is restarted but no error report is sent.
public/nnels/mp3todaisy/public/nnels/mp3todaisy/profile-settings/reset-failed-batch.1689012955.txt.gz · Last modified: 2023/07/10 18:15 by rachel.osolen
