One option you have when you are Managing a specific User Account is delete any files from their account. You would do this if there were any issues with the file and they user was struggling to delete it.

To Delete Files:

• Select the button on the Manage Username Account labelled: Delete Files under the heading Delete Files located near the top of the page.
• This will take you to a new page that is set up as follows:
• Projects: First heading on the page, this will list all the project files in the account. If there are not project files, then there will be text that reads: There are no projects.
• Files: Second heading on the page, this will have a list of all the files associated with projects in the account. There are two buttons:
• Select All Files
• Unselect All Files
• Under this list is a button labelled: Delete Files
• Select projects and/or files you wish to delete and then select the Delete Files button.

Return to How to Edit an Account in COP

Return to How to Manage Accounts in Converter Plus