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This section only appears if there are items that have been added to a batch.
If Batch Mode gets stuck, and you can successfully select the Cancel
button and go the the Welcome Page
, you will need to restart the failed batch to remove the title that caused the error.
Report Stuck Job
link below the Cancel
button on the Batch Mode page. Go to When Cancel Button is Stuck for instructions.
In this section, there is a checkbox labeled: Report Issue to Developer
. This is checked by default and will send a report to the Developer and Production Coordinator so the issue can be checked as to what caused the job to fail.
To Reset a Failed Batch:
Report Issue to Developer
is selectedDetails
text box.Restart Batch
button