The first step is to take a ticket for a title from RT where we track all the requests and production projects in house. NNELS uses open-source software called RT (Request Tracker) to manage requests for books. Once you own a ticket, you will keep it until you are finished with the title.
To take a book request:
Nobody in particular
as an ownerPriority
. Take tickets in following order:Urgent
(always take oldest to newest)High
(note that these can have shifting priorities.)Medium
Low
Actions
drop-down menuTake
History
Do you need written descriptions for the images in this book
No
, do not describe the imagesYes
, describe the imagesHistory
area that notes it is both an EPUB and DAISY Audio Conversion. If it is, you will need to convert both formatsHere is a quick tutorial showing you how to Take a Ticket Request.
Urgent
then that always takes priority, even if you are currently working on another lower priority ticket. Make sure you check the queue on a regular basis as titles are added. Always take the oldest to newest for Urgent
tickets. Sometimes the Production Coordinator will assign tickets directly to you as well.