This is an old revision of the document!
After you are happy with your work and have gone through all the steps for reformatting, you need to upload the files to CyberDuck and pass the ticket to the Production Coordinator. You can check out our Reformatting Checklist for a quick view of what you need to do for each book.
MP3 to DAISY Audio
you do not download the finished project off of Converter Plus. See Exporting and Passing to QA for instructions on what to do with a finished DAISY Audio
file.
Once you’ve completed reformatting a document:
Title_of_Book_Yourlastname
To pass the ticket to the Production Coordinator:
Time Worked
field in RT. You will find this in the ticket's Basics
tab. The default should already be Minutes.Actions
drop down menu on the top left navigational menu for the ticket.Comment
Update Ticket
Here is a quick tutorial on how to Pass RT Ticket
<important note>Never reply on a ticket. Replies go to the patron, and we don't need to confuse them with our internal dialogue about the book.